Privacy Policy

    Last Updated: November 19 2025

    1. Commitment to Privacy

    At AutomateFlux, we value your privacy and are committed to protecting personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

    This policy explains how we collect, use, store, and protect your information.

    2. What Information We Collect

    We only collect information necessary to provide our services, including:

    • Name
    • Email address
    • Phone number
    • Business details
    • Website or system access details (only with your permission)
    • Information submitted via forms or automations we build

    We do not collect unnecessary personal data.

    3. How Information Is Collected

    We collect information through:

    • website forms
    • chatbot interactions
    • booking or consultation forms
    • email or direct communication
    • automation workflows created for your business
    • analytics tools (anonymous usage data)

    All collection is done fairly, lawfully, and with your consent.

    4. How We Use Your Information

    Your information is used only for:

    • delivering our automation and chatbot services
    • communicating with you
    • providing support and troubleshooting
    • improving our services
    • internal analytics and reporting

    We will never sell or rent your personal information.

    5. Data Storage and Protection

    We store data securely using industry-standard measures to prevent:

    • loss
    • misuse
    • unauthorised access
    • disclosure
    • modification

    We only retain information as long as required to provide services or comply with legal obligations.

    6. Disclosure to Third Parties

    We may share your information with third-party platforms only when required to deliver our services (e.g., Cliniko, Google, Go High Level, Make.com).

    We do not share personal information for marketing or unrelated purposes.

    We may disclose information if required by law.

    7. International Data Transfers

    Automations sometimes interact with third-party cloud providers, which may store data outside Australia.

    Any such transfers comply with applicable Australian privacy laws.

    8. External Links

    Our website or tools may include links to external websites.

    We are not responsible for the privacy practices of those websites.

    9. Your Rights

    You may request:

    • access to your personal information
    • correction of your personal data
    • deletion of stored information
    • clarification on how your data is handled

    You may also refuse to provide personal information, understanding that we may be unable to deliver certain services.

    10. Updates to This Policy

    We may update this privacy policy from time to time.

    Your continued use of our website or services indicates acceptance of the updated policy.

    11. Contact Us

    If you have questions about your privacy or how your data is used, contact:

    AutomateFlux

    hello@automateflux.com