Last Updated: November 19 2025

1. Commitment to Privacy

At AutomateFlux, we value your privacy and are committed to protecting personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, store, and protect your information.

2. What Information We Collect

We only collect information necessary to provide our services, including:

Name

Email address

Phone number

Business details

Website or system access details (only with your permission)

Information submitted via forms or automations we build

We do not collect unnecessary personal data.

3. How Information Is Collected

We collect information through:

website forms

chatbot interactions

booking or consultation forms

email or direct communication

automation workflows created for your business

analytics tools (anonymous usage data)

All collection is done fairly, lawfully, and with your consent.

4. How We Use Your Information

Your information is used only for:

delivering our automation and chatbot services

communicating with you

providing support and troubleshooting

improving our services

internal analytics and reporting

We will never sell or rent your personal information.

5. Data Storage and Protection

We store data securely using industry-standard measures to prevent:

loss

misuse

unauthorised access

disclosure

modification

We only retain information as long as required to provide services or comply with legal obligations.

6. Disclosure to Third Parties

We may share your information with third-party platforms only when required to deliver our services (e.g., Cliniko, Google, Go High Level, Make.com).

We do not share personal information for marketing or unrelated purposes.

We may disclose information if required by law.

7. International Data Transfers

Automations sometimes interact with third-party cloud providers, which may store data outside Australia.
Any such transfers comply with applicable Australian privacy laws.

8. External Links

Our website or tools may include links to external websites.
We are not responsible for the privacy practices of those websites.

9. Your Rights

You may request:

access to your personal information

correction of your personal data

deletion of stored information

clarification on how your data is handled

You may also refuse to provide personal information, understanding that we may be unable to deliver certain services.

10. Updates to This Policy

We may update this privacy policy from time to time.
Your continued use of our website or services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about your privacy or how your data is used, contact:

AutomateFlux
[email protected]